Dead retail stores of our lives

I read a story today on Forbes' website arguing that Best Buy, through a combination of the Internet (e.g. Amazon), poor customer service, poor internal inventory and logistics and a general societal shift away from bricks-and-mortar retailers, is slowly headed toward a rapid fall.I've thought for a couple of years now that Best Buy (where…Read more Dead retail stores of our lives

United Concordia doesn’t understand the phrase "open season"

I take the Metro to work each day in Washington, D.C., and as I ascend toward ground level at the Verizon Center, I've been passing an advertisement for United Concordia about the savings you can get from its dental plans. Presumably, it's also open-enrollment season. Thus, you'd think, there could be a way to use…Read more United Concordia doesn’t understand the phrase "open season"

Society’s quality-control problem with editing

Depleted newsrooms are every day illustrating what a lack of copy editing does -- a slow sapping of quality and quality control. It doesn't mean no news is gathered or that the language is destroyed, but the effect might be more insidious. Only the most able-eyed and loudest notice, and their noise is often dismissed…Read more Society’s quality-control problem with editing

The online news media on 9/11 and 10 years later

The now-defunct Rocky Mountain News (Denver), on Sept. 11, 2001The Internet was already making its presence known to media in 2001, even if it was still not on the minds of most. Print and television were still raking in outrageous profits despite signs of trouble, and after all, AOL Instant Messenger was as advanced as…Read more The online news media on 9/11 and 10 years later

Why news personalization has flopped with users, media

Photo by sampledizTheories on the Internet's effect on news consumption generally follow one of two themes. The first is that it frees users to find the news of interest and consequence for them -- personalized news -- without the constrictions of time, editor-gatekeepers and journalistic agendas. The second is that the Internet is a mirror…Read more Why news personalization has flopped with users, media